Sometimes the laptop may not power-on.
There are a couple of steps you can take to try resolving the issue.
The display test will let you know whether the laptop is functioning or not.
Display Test
While the laptop is powered off;
1) Disconnect any external devices that are connected to the laptop.
2) Connect the AC adapter (charger) to the laptop.
3) Press and hold the D key and power on the laptop by pressing the power button. Continue to hold the D key until you see colour bars on the screen.
4) Press the ESC key to exit the test.
Click here to view the video guide.
If the Display test works i.e you see the test on screen. Power down the laptop and proceed to the next step - Hard Boot.
Hard Boot
While the laptop is powered off;
1) Disconnect any external devices that are connected to the laptop.
2) Connect the AC adapter (charger) to the laptop.
3) Press and hold the CTRL + ESC + Power (button) together.
4) The laptop should power on / boot up.
If this does not resolve the issue. Please contact [email protected]