Tech Support

User Solutions

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Slack 1

• Slack tips and tricks

Dell 7

• XPS 7390 Function Keys
• Dell P2219H Monitor
• Get to know the XPS 7390 layout
• Dell XPS Power-On Troubleshooting
• Get to know the Dell Latitude 7320

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Eduroam 2

• Eduroam Installer For MAC
• Eduroam Installer for Windows

FAQ 7

• Change in Job/Role Title
• Data Protection Statement
• Data Breach Information
• Changing details on a ticket
• Name and Email Changes

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Google Workspace 12

• Reviewing Attendee Availability.
• Sharing Folders / Documents Google Drive
• Google Group Subscriptions
• Setting an Out of Office / Vacation message
• Google Calendar for PAs and EAs

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Miro 14

• Adding and using cards
• Editing Cards
• Board history: activity
• Restoring Recently deleted board content using Activity
• Locking content on the board

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Okta 3

• Okta Multi-Factor Authentication
• Okta Forgotten Password Question Reset
• Okta Secondary email

Printing at 58VE 1

• How to Print at 58VE

Tech Support Portal 5

• Logging into the Tech Support portal
• Browse Solutions
• Request a Service for someone else
• Reporting an Incident
• Request New Service

Visitor Management/ Desk Booking 5

• Proxyclick: How to book Visitors
• How to Book a Desk (Laptop) : Kadence Desk Booking
• How to Book a Desk (Phone) : Kadence Desk Booking
• How to Make a Desk Available/Unavailable
• Nesta Cymru Kadence booking car parking space

Windows 10 6

• Enable / Disable Programs running on Start-up
• Changing Windows 10 Audio Playback
• Checking For Windows Updates
• Night light Settings
• Connecting a Bluetooth device

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Zoom 7

• Trim Zoom Cloud Recording
• Schedule a Zoom Meeting for someone else
• Zoom Rooms : Add a Meeting Room to Your Meeting
• Zoom Chrome Extension Settings
• Check Client Version for Zoom

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Service Delivery

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DocuSign Add on 0

OKTA 0

Salesforce

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Contact Management 1

• Mass emailing communications