Tech Support Portal
For all things related to front end Freshservice usuage (end-users)
This article covers how to login to the Freshservice portal.
1) Login to your Okta account.
2) When landing on the Okta dashboard, navigate to a...
Tue, 27 Apr, 2021 8:57
This article covers the Tech Support Knowledge Base.
The Tech Support Knowledge Base will grow with time and is there to help us, help you. You may f...
Tue, 27 Apr, 2021 8:58
This article will cover how to request a service for someone else.
1) With the Tech Support portal open. Navigate to and click on Request New Service....
Tue, 27 Apr, 2021 8:59
This article covers how to report an Incident via the Tech Support portal.
Before beginning. Here are a few examples of what are considered Incidents;...
Tue, 8 Mar, 2022 10:01
This article covers how to request a new service via the Tech Support portal.
Before beginning. Here are a few examples of what are considered servic...
Tue, 8 Mar, 2022 10:03